Terms of service

Welcome to Zalseera. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Zalseera.
Throughout the site, the terms “we”, “us”, and “our” refer to Zalseera.

By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms of Use.


2. Eligibility

You must be at least 18 years old to make a purchase from our website.
By using this site, you confirm that you meet this requirement.

3. Use of Our Website

You agree not to:

Use the site for unlawful purposes
Attempt to hack, damage, or interfere with the website
Use automated tools (bots/scrapers) without permission
Misuse any services, features, or content

4. Product Information

We try to display product colors, images, and details as accurately as possible.
However, slight variations may occur due to screen differences.

Sizes are approximate and may vary slightly from garment to garment.

5. Pricing & Payments

All prices listed on our website are final and inclusive/exclusive of taxes based on your region and our GST policy.

We reserve the right to:

Update product prices
Modify discounts or offers
Correct any errors or inaccuracies

Payments are processed securely through trusted payment partners.

6. Shipping

Shipping timelines vary based on your location:

Within Tamil Nadu: 2–4 business days
Rest of India: 4–7 business days
Full shipping details are available in our Shipping Policy.

7. Return & Refund Policy

We do not accept returns unless:

The product is damaged
The product is defective
The wrong item was delivered

To report an issue, contact us at Zalseera@gmail.com within 24–48 hours of delivery.

Full details are available in our Return & Refund Policy.

8. Cancellation Policy

Orders can be cancelled only before dispatch.
Once shipped, the order cannot be cancelled.

To request a cancellation, email us at Zalseera@gmail.com immediately.

9. Intellectual Property

All content on this website—including images, designs, logos, graphics, and text—is the property of Zalseera.

You may not:

Copy
Reproduce
Modify
Distribute
Use our content for commercial purposes
without written permission.

10. Third-Party Services

We may use third-party tools (payment gateways, courier services, analytics) to deliver a smooth experience.
Their policies apply when you use their services.

11. Limitation of Liability

Zalseera is not responsible for:

Delivery delays caused by courier providers
Misuse of products after delivery
Losses due to incorrect customer information
External factors like weather issues, strikes, or operational delays

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated date.

13. Contact Information

For any questions or concerns regarding these Terms, contact us at:

📧 Email: Zalseera@gmail.com